Privacy Policy

A123 Systems respects individual privacy. If you have questions or concerns regarding this Policy, you should first contact us by emailing contactus@a123systems.com.

This Privacy Policy covers use of the site A123Systems.com. All information you disclose to us on this website is subject to this Privacy Policy. With respect to data received through its websites, A123 Systems will, comply with the following:

We may use personal information we obtain relating to you, including but not limited to your name, mailing address, phone number and email address, for the purposes of contacting you, conducting internal business research, and carrying out other marketing activities.

Marketing and Other Activities

While on our site you may request information about our product and services. From time to time we send our visitors e-mail messages with announcements, enhancements, maintenance information and general updates. If you no longer wish to receive these promotional communications, you may opt-out of receiving them by following the instructions included in each communication or you may contact us at contactus@a123systems.com.

We may request certain information from you (such as your name, address, telephone number, e-mail address or business requirements) to help us evaluate our site traffic and overall usage, improve our on-line services, and build better websites. We may add information from third parties to this collected information, for instance to research prospective clients. From time to time we may purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we may tie this information to the personally identifiable information they have provided to us.

If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

We may post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We obtain the customer’s consent prior to posting the testimonial.

A123 Systems is the sole owner of the information collected on A123Systems.com.

Order Processing

If you purchase products or services from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. This information is also used to send you updates on the product or service you purchased. A123 Systems uses third parties to process the credit card transactions. The billing information is not stored on A123 Systems servers.

Third Parties

We use third parties (i.e., emailing or direct mail services, marketing services, Web analytics) to assist with the marketing services on our site. When you register on the website or purchase products or services from us on-line, we will share your name and address as necessary for the third party to provide service. These third parties are not permitted to use such information for their own purposes. A123 Systems does not share, sell, trade, or rent your personal information to third parties for their promotional purposes.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at contactus@a123systems.com.

Cookies

We use cookies on this site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Legal Disclaimer

We may disclose Personal Information when required by law or regulation or in the good faith belief that such action is necessary in order to conform to the edicts of the law, comply with legal mandates, or to protect the rights, property, or personal safety of A123 Systems, its employees, users and the public.

Links to Other Sites

Our website may contain links to other sites. Please be aware that we are not responsible for the privacy practices or content of such other sites.

Children’s Privacy

A123 Systems is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. A123 Systems does not knowingly collect information from children under the age of 13 and A123 Systems does not target its website or its products to children under the age of 13.

Last updated on: August 17, 2010